Great Software Solutions for Ship Management System

Our cutting-edge solutions employs groundbreaking technology to enhance the user's journey. Handle all core processes from cruise sales to check-in, reporting, and crew management.

Great Software Solutions for Ship Management System

Why the Hotelfriend Is Your Best Choice

Experience the Future of Ship Management

Ready to revolutionize your ship management operations? Get your own personalized solution to manage one vessel or the entire fleet

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    Manage cruises online & offline
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    Seamlessly integrated payment gateway
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    Effortless management of financial transactions
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    Top-notch cyber security
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    Individual support
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    Comprehensive itineraries and destination information
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    Migrate fast & grow
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    Custom approach
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    Quick and efficient kiosk check-ins and check-outs
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    Streamlined passenger tracking
Benefits of the HotelFriend Assistanth icon

Unlocking digital experiences in hospitality

«With a fleet of more than a hundred ships, we needed an intuitive solution that would help us organize everything. HotelFriend developed a program that matched all our requirements. Now we can administer сruise information, check passengers in, and accept payments on each ship even offline»

River Advice AG

Basel, Switzerland

Most outstanding projects

HotelFriend F.A.Q.

HotelFriend F.A.Q.

What kinds of vessels can I manage with this system?
Our system can help you manage cruise ships, yachts, or ferries. The main modules of the solution have been designed specifically for cruise ship management. Here, you can check in passengers, enter all cruise details, create manifests for customs and receive payments for services. However, if your vessel requires some other special features, our team can develop them for you.
Does this solution really work well both online and offline?
Yes, indeed! The Ship Management System can work both with and without an Internet connection. In order for the program to run smoothly in any situation, we will set up local servers right on your vessel. When the ship reaches the Wi-Fi access, all information from the local system will be automatically synchronized with the cloud.
How long does it take to install this system?
It depends. Basically, installing the system on a ship takes from three days up to a week.
Does your program support passport swipers?
We are working on enabling guest data input via the Thales passport swiper. Thanks to this integration, administrators will be able to create and fill a new guest card automatically. This feature is currently under testing.
Can I transfer data from the systems that I used before?
Yes, transferring all the necessary data from other systems to HotelFriend is quick and painless. You can do this either by importing files or by uploading everything to the cloud.
What if something goes wrong?
HotelFriend is an ISO-certified company, so we conduct lots of tests before delivering software to the end client. This meticulous approach guarantees quality and continuity of workflow. In addition, our support team is always in touch, so you can get help at any time.